Sinbad Coffee Roasters Terms of Use

The following terms and conditions govern all use of the website (“the Website”) and all content, services and products available at or through the website. The Website is owned and operated by Sinbad Coffee Roasters Limited (“Sinbad Coffee” hereafter). The Website is offered subject to your acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies (including, without limitation, Sinbad Coffee’s Privacy Policy – below) and procedures that may be published from time to time on this Site by Sinbad Coffee (collectively, the “Agreement”).

Please read this Agreement carefully before accessing or using the Website. By accessing or using any part of the website, you agree to become bound by the terms and conditions of this agreement. If you do not agree to all the terms and conditions of this agreement, then you may not access the Website or use any services. If these terms and conditions are considered an offer by Sinbad Coffee, acceptance is expressly limited to these terms. The Website is available only to individuals who are at least 18 years old.

  1. Your Account.
    You agree that you are liable for purchases made through your Account and assume responsibility for taking reasonable action to safeguard your account information to prevent unauthorized purchases. You further agree to notify Sinbad Coffee promptly should you become aware of any actual or potential compromise of your Account information so that Sinbad Coffee may take appropriate actions to safeguard Sinbad’s legal interests.
  2. Content Posted on Other Websites.
    We have not reviewed, and cannot review, all of the material, including computer software, made available through the websites and webpages to which links, and that link to Sinbad Coffee does not have any control over those non-Sinbad Coffee websites and webpages, and is not responsible for their contents or their use. By linking to a non-Sinbad Coffee website or webpage, Sinbad Coffee does not represent or imply that it endorses such website or webpage. You are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content. Sinbad Coffee disclaims any responsibility for any harm resulting from your use of non-Sinbad Coffee websites and webpages.
  3. Copyright Infringement.
    As Sinbad Coffee asks others to respect its intellectual property rights, it respects the intellectual property rights of others. If you believe that material located on or linked to by violates your copyright, you are encouraged to notify Sinbad Coffee. Sinbad Coffee will respond to all such notices, including as required or appropriate by removing the infringing material or disabling all links to the infringing material.
  1. Intellectual Property.
    This Agreement does not transfer from Sinbad Coffee to you any Sinbad Coffee or third party intellectual property, and all right, title and interest in and to such property will remain (as between the parties) solely with Sinbad Coffee. Sinbad Coffee,, the logo, and all other trademarks, service marks, graphics and logos used in connection with, are trademarks or registered trademarks of Sinbad or Sinbad’s licensors. Other trademarks, service marks, graphics and logos used in connection with the Website may be the trademarks of other third parties. Your use of the Website grants you no right or license to reproduce or otherwise use any Sinbad Coffee or third-party trademarks.
  2. Changes.
    Sinbad Coffee reserves the right, at its sole discretion, to modify or replace any part of this Agreement. It is your responsibility to check this Agreement periodically for changes. Your continued use of or access to the Website following the posting of any changes to this Agreement constitutes acceptance of those changes. Sinbad Coffee may also, in the future, offer new services and/or features through the Website. Such new features and/or services shall be subject to the terms and conditions of this Agreement.
  3. Termination.
    Sinbad Coffee may terminate your access to all or any part of the Website at any time, with or without cause, with or without notice, effective immediately. If you wish to terminate this Agreement or your account (if you have one), you may simply discontinue using the Website. All provisions of this Agreement which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
  4. Disclaimer of Warranties.
    The Website is provided “as is”. Sinbad Coffee and its suppliers and licensors hereby disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose and non-infringement. Neither Sinbad Coffee nor its suppliers and licensors, makes any warranty that the Website will be error free or that access thereto will be continuous or uninterrupted.
  5. Limitation of Liability.
    In no event will Sinbad Coffee, or its suppliers or licensors, be liable with respect to any subject matter of this agreement under any contract, negligence, strict liability or other legal or equitable theory for: (i) any special, incidental or consequential damages; (ii) the cost of procurement or substitute products or services; or (iii) for any amounts that exceed the fees paid by you to Sinbad Coffee. Sinbad Coffee shall have no liability for any failure or delay due to matters beyond their reasonable control. The foregoing shall not apply to the extent prohibited by applicable law.
  6. Waiver and Severability.
    No waiver by Sinbad Coffee of any term or condition set forth in these terms will be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Sinbad Coffee to assert a right or provision under these terms will not constitute a waiver of such right or provision.
    If any provision of these terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision will be eliminated or limited to the minimum extent such that the remaining provisions of these terms will continue in full force and effect.
  1. Return Policy: Coffee.
    We do not accept returns on coffee due to the perishable nature of coffee. However, we are quite willing to resolve problems as they arise. If you have any issues with your coffee, or if there are errors in your order, please contact us at +852 35688503 or within 3 days of receiving your order. We will do our best to ensure that you are satisfied.
  2. Return and Exchange Policy: Merchandise (non-coffee items).
    Returns and Exchanges are only accepted for faulty non-coffee merchandise which is/are not caused by the fault of the customers and/or his/her agent. All Returns & Exchanges requests must be made within 10 days of the purchase date. Please email your order number, contact details, a picture and a description of the faulty merchandise to (or call us at +852 35688503). We will contact you within 3 days of receiving your information and if the merchandise you purchased is indeed considered faulty. You will have the option to (i) refund the merchandise in full, or, (ii) exchange for the same merchandise without any additional cost. The faulty merchandise will have to be returned to us at your own cost prior to the refund/exchange. All returns should be sent to:
    Sinbad Coffee Roasters
    Attn: Merchandise Return
    Unit B14, 19/F, Kailey Industrial Centre
    12 Fung Yip Street, Chai Wan, Hong Kong
  1. Security for your credit card.
    Sinbad Coffee does not store any sensitive card holder information. When you place an order with us, your information is encrypted using strong encryption and directly and securely transmitted to Paypal. Paypal is one of the biggest global payment processors and is known for its security and fraud management. Sinbad Coffee staff does not have access to any sensitive card holder data at any time during an electronic purchase.
  2. As Is.
    All items sold are sold “As is” and without warranty of any kind. Sinbad Coffee disclaims any warranty whether implied or implicit.
  3. Indemnification.
    You agree to indemnify and hold harmless Sinbad Coffee, its contractors, and its licensors, and their respective directors, officers, employees and agents from and against any and all claims and expenses, including attorneys’ fees, arising out of your use of the Website, including but not limited to out of your violation this Agreement.
  4. Miscellaneous.
    This Agreement constitutes the entire agreement between Sinbad Coffee and you concerning the subject matter hereof, and they may only be modified by a written amendment signed by an authorized executive of Sinbad Coffee, or by the posting by Sinbad Coffee of a revised version. Except to the extent applicable law, if any, provides otherwise, this Agreement, any access to or use of the Website will be governed by the laws of the HKSAR, excluding its conflict of law provisions, and the proper venue for any disputes arising out of or relating to any of the same will be the courts of HKSAR.
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